Secure Construction Photo Management Software

Frequently Asked Questions

Q: What kind of hardware will I need to run the Lynx application?

A: Lynx does not require the purchase of a proprietary server. You provide your own server or an already existing server…

See minimum requirements

Q: Can I use Lynx with Sharepoint?

A: Sharepoint is a great program. We agree that it’s ease of use & ability to “link” your photos to your written documentation is a need & must. The problem? Accessibility & broken links to images. Other customers have shared the challenges they’ve had after using Sharepoint for years. Photos are not easily accessible later on down the road when you need them due to file based storage being moved around causing hyperlinks to be eventually broken.

With Lynx you may link you photos to your daily field reports through Oracle/Primavera/Office/Meridian or any third party software program without having to worry about BROKEN LINKS! All of your photos are stored in a one single secure database.
Lynx also works with Active Directory making it easy to import “users” & take control over managing them. Administrators can give end users/groups the rights they want them to have.

 Q: Can I install Lynx PC on more than one machine?

 A: Lynx can be installed on as many work stations as you would like and comes with one Concurrent PC User license. If the license is already in use, another user station will have to wait until the first user is finished to be able to logon using their workstation. Additional Concurrent PC Users licenses can be purchased upon request.

 Q: Can I view multiple red-line/annotation layers at the same time?

A:  No not at this time.

 Q: I take 20-30 photos per day and organize them by sub, then review them with the sub later. I create associations between the photos and the drawings in pdf format. The problem becomes file size by the time jpgs are added, making a 1 m document a 30 m document by the time Im done. Emailing is out of the question. What’s your solution?

 A: Lynx gives you a simple solution...hyperlinks.

The best way to distribute/communicate images is to “link” to them. The pdf file you are using would now have a simple hyperlink you place within it using our program.  If you wanted to show 1 image or 1000 images, it still would be no size in your pdf at all. Just plain text with a link to all images.  The person you are sending the access link to will need no software on their end at all to view, save or print the images...just an internet browser. 

If you do have the need for a hard copy of the images, you can print out the images with all the information on them right from Lynx program. Even if you do need to embed the actual image/s into the pdf, then you will still see a huge difference because with our application you can control what size you want the images to be, and even your original images will be only about 1/10 the size that they are now, so it will still save you a ton of disk space, etc.

 Q: How easy it Lynx to use, say for my subs?

A: Some clients will specify Lynx on the project & require subs to take many images of each schedule’s activity that’s work in progress or should have started work in progress.
LYNX is so easy to use that you may find the subs (if you allow them access) will embrace the technology. Usually for the field personnel as you know, it’s the path of least resistance & easiest/quickest route, understandable...they’ve got fires to put out & are busy people. With Lynx they can do in two mouse clicks & a couple seconds what now takes them minutes or hours.
Instead of browsing to the camera to locate the image files to copy them, create/browse to the folder they want to save to, move or paste them, etc.-----anyone can now can just log in,  start the process and walk away!

Once they realize it’s just a couple of clicks & they can walk away & forget about it, they tend to use it because it’s easier/ & quicker than what they are probably doing now.

Q: We have recently purchased Lynx and my understanding is that LYNX uses SQL replication to synchronize databases between the master are remote servers. If this is correct,
have you had any customers that use SQL express on remote servers and the full version of SQL on the master server? Where there any replication issues for customers that did this?

A: Yes.  You can use SQL Express on the Remote server and then synch to the full version of SQL (or vice versa) without any issues.

Q2: Since the databases from the remote servers are being replicated to the master server, do you suggest a separate backup of the remote servers as well as the master server? If we were to only backup the master server, then how hard would it be to rebuild the remote servers from the data on the master server?

A2:It is recommended to back up at all locations so that in the event of data loss it can be recovered quickly.  However, since the Master License has all of the data from the Remote, you could always create a data set from the Master and send it to the Remote.

 Q: I see companies for hire to take my photos? Do you offer that?

A: Some clients hire out third party companies to photo document the project. It is very cool stuff & nice to have.
It’s also very, very, expensive & still never addresses what to do with “all” your site photos. For example they may come out once a week/month to take selected photos from selected spots, but what about all your work in progress images, your staff images, daily issues that come up that need to be documented, etc.?

We have clients that use these services on very select high profile projects, but they still use Lynx &  would never strictly rely on just a third party company for all their project documentation. These are great companies with great products, but if you are already taking images then your site personnel are going to be more qualified and have much more of a “vested” interest in you and your company’s protection and performance & will always do a better job than an outside third party taking images from “X’s” every so often. Why pay someone to photo document your projects if you already have qualified staff out there doing the same thing? So nothing against any of these companies, far from it, we believe in the same thing they do: It’s crucial to have good reliable visual documentation on every project. We just have different approaches as to how much it should cost, who should be taking the images, and who has all the control of the actual data. In our opinion it should be the you who controls the data, owns the data & can use it for any purpose they need/want without involving us in any way, unless they want to.

Q: Is there an IPAD or Android app for the Lynx program?

A: Not at this time but coming soon  for any mobile device. Keep in mind for now our web application itself works great on the IPAD because of the size of the screen. An iphone can be used also to view the web app and view images/info. We are hoping to finalize our mobile app soon.

Q: Give me an example of storage space I would save…

A:If 1000 images were taken with a typical digital camera today it would require 3.2 g of space  & take 8 hours to upload from a jobsite to the home office using a solid T1 line with 1.5 m up and down. With Lynx these same 1000 images at the same resolution would only need 220 m of space & take 24 minutes to transfer.

 Q: My images seem to be uploading slow using you Web Acquire tool, what can I do to speed things up?

 A: make sure to check your webacquire tool settings…go to “file” then “show compression settings”  to make sure compression is set to “automatic” and level “60”. If it is already set to compress then don’t show the compression bar (it just confuses users, best to hide it). If it’s not helping contact our support department so we can change the program so that it’s always set to compress when they first install.

Q: I use SQL Server Express, what is my database limit?

 A: SQL 2008 Express R2  increased the data limit from 4GB to 10GB, great news for SQL Server Express users!

Q: Concurrent User vs Authorized User, which is better?

A: if all people using Lynx will be uploading/editing photos, concurrent is usually less expensive

Q: How many people will a concurrent license serve?

A: Concurrent (simultaneous license or per seat license) serves typically 10 people using in different time zones, etc.

Q: How many people will a 5 user licenses serve

A: Typically 50 people-

Q: Who owns the photos once they are uploaded to Lynx?

A: You own the photos stored on your server or on server hosted by us

Q: Is there a backup system for Lynx?

A: All photos on SQL server database should be part of a nightly back up in house system, if you host own data on in-house server.

Q: Who uses Lynx?

A: Companies in construction, law enforcement/govt agencies, utility, heath care/hospitals, engineering



Compare All Lynx Products

Return on Investment



Tutorials, FAQ & Knowledgebase

  • Minimum Requirements
  • Lynx Enterprise PC
  • Lynx Web
  • Quick Install
  • Quick Acquire/Web Acquire
  • Knowledgebase
  • Frequently Asked Questions
  • Video Tutorials